I lost my return shipping label. can I still make a return?

Yes. If you have lost your original return shipping label or packing slip, you can still make a return. You can print a new prepaid label by visiting our Returns Center. Enter your order number and email to begin and follow the step-by-step instructions. You do not need to have an account or login to use the Returns Center. Place your items plus packing slip in the original reusable shipping bag or box (or packaging of your choice), affix the prepaid return label to the outside of the package, and drop off the package at any UPS location. You will be notified once your package is in transit as well as once your refund has been processed.


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